
FAQs
Can I Order Other Products With My First Subscription?
We strongly recommend placing a separate order for any additional products you’d like to purchase. Subscription boxes are ordered approximately 1½ months before their estimated shipping date. If you purchase other products in the same order as your subscription box, they will not be shipped separately, they will be included with your subscription box shipment.
When Will I Be Charged?
You’ll be charged on the same day each month as the date you placed your initial subscription order.
What If I Miss the Subscription Order Window?
If you miss the order window for the box you’d like to receive, please feel free to contact us by email: contact@sidequestshoppe.com
We’ll be happy to see what we can do! Depending on how much time has passed since the order window closed, we may not be able to add another slot, but we’ll do our best to help.
Can I Pause My Subscription If I Don’t Like the Upcoming Box?
Of course!
You can log into your account and manage your subscription directly or send us an email and we’ll be happy to pause it for you.
How Do I Cancel the Subscription?
You can either log into your account and manage your subscription directly or send us an email. If you email us, please send the message from the email address associated with your account or include that email address in your message so we can locate your subscription.